Privacy Policy

Effective Date: June 1, 2025

Healthy Connection Physical Therapy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.healthyconnectionpt.com] (the "Site") and use our services, including online appointment scheduling through our third-party provider, Jane App.

By using our Site, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect the following information when you use our Site or schedule an appointment:

a. Information You Provide

Full name
Email address
Phone number
Preferred appointment date and time
Reason for your visit (if provided voluntarily)

b. Information Collected by Jane App
When you schedule an appointment, your information is securely collected and processed through Jane App, a third-party scheduling and practice management platform that is HIPAA-compliant. Jane App may collect additional information required for registration and appointment management, including your health history if provided.

For more information about how Jane App handles your data, please review their privacy policy: https://jane.app/legal/privacy-policy

c. Automatically Collected Data
Our website may automatically collect technical information such as:

IP address
Browser type
Device information
Pages viewed and time spent
Date and time of visit

d. Cookies and Tracking
We may use cookies or similar technologies to improve functionality, track usage, and enhance your experience on our Site.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

How We Use Your Information

We use the information collected to:

Schedule and manage appointments via Jane App
Communicate with you regarding appointments or inquiries
Improve our services and website functionality
Comply with legal obligations and safeguard rights

We do not sell, rent, or use your information for unsolicited marketing purposes.

Sharing Your Information

We only share your personal information in the following circumstances:

Jane App: Information submitted when booking an appointment is securely processed by Jane App. They maintain strict confidentiality and security standards.
Service Providers: We may use additional third-party vendors for website hosting, analytics, or communication tools. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information when legally required, or to protect the rights, safety, or property of our practice or others.
Business Transfers: In the event of a business transition (e.g., sale or merger), your information may be transferred as part of that transaction.

Data Security

We implement reasonable safeguards to protect your information. Jane App also uses industry-standard encryption and security protocols. However, no online system is entirely immune to risk, and we recommend avoiding submission of sensitive medical details unless through secure, designated forms.

HIPAA Compliance

As a healthcare provider, Healthy Connection Physical Therapy complies with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected during treatment is governed under HIPAA and described in our HIPAA Notice of Privacy Practices, which is provided separately during your visit or intake process.

Your Privacy Rights

Depending on your location, you may have rights to:

Request access to your personal data
Request correction or deletion of data
Withdraw consent to certain uses

To exercise any of these rights, please contact us at aja@healthyconnectionpt.com or call 801-917-4877.

For information processed through Jane App, you may also contact them directly at: privacy@jane.app

External Links

Our Site may contain links to external websites, including Jane App. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies before submitting personal information.

Children’s Privacy

This website is not intended for use by children under the age of 13. We do not knowingly collect information from children. If we learn that we have collected data from a child without verified parental consent, we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Healthy Connection Physical Therapy
920 W Heritage Park Blvd. Suite 200-a
Layton, UT 84041
Phone: 801-917-4877
Email: aja@healthyconnectionpt.com
Website: www.healthyconnectionpt.com